A cook texts in sick. Shisu texts who’s free, picks the best replacement for the role, and fills the shift — before service, without you working the phone.
A no-show during prep means a manager on the phone instead of on the floor — or a short line all night and a slower, worse service for everyone in the room.
is when you find out, and service is at 5. Scrambling by phone is the worst possible time to manage.
of a manager’s shift gone to calling down the roster — every single call-out.
is what backfilling usually costs, because the only person who answers is already over 40 hours.
Shisu knows who’s qualified, who’s available, and who’s near overtime — and it fills the gap in minutes, by text, before you’d even have finished dialing.
Your cook just texts that they can’t make it — no app to download, no manager to wake up.
Shisu texts the staff who can actually work that station, ranked by availability and skill — not a blast to everyone.
First yes locks it in, the schedule updates, and everyone who needs to know is told. Usually done in minutes.
It watches overtime and fairness, so you’re not blowing the budget or burning out the same three reliable people.
Let the schedule fix itself, and get your managers back on the floor where they belong.